Privacy policy

The controller for personal data collected through www.arraigodigital.com is Arraigo Digital Inc. (“we” or “Arraigo Digital”).

For privacy questions, email informacion@arraigodigital.com.

We may process the following categories of information:

• Contact information you provide voluntarily: name, business, email, optional phone number, and message.
• Technical browsing information: browser, device, operating system, language, referrer, and pages visited.
• Campaign information including UTM parameters and advertising click identifiers (such as GCLID) when marketing permission was granted.
• Approximate location derived from an IP address, such as country or region, as processed by our analytics provider.

We do not intentionally collect special categories of personal data or information from children.

• Respond to enquiries and prepare service proposals.
• Manage customers, payments, subscriptions, support, and marketing, SaaS, or custom software services.
• Measure website usage and improve the experience.
• Detect technical problems or abuse.
• Meet applicable legal obligations.

We process information based on consent when you contact us, pre-contractual or contractual steps when you hire us, our legitimate interest in maintaining and improving the website, and legal obligations when applicable.

Forms may collect names, business details, email, phone, goals, service interests and details you choose to share. We use this information to answer inquiries, prepare proposals and manage customer relationships, not to automatically subscribe you to promotional messages.

Formspree processes inquiries and Telegram notifies us of them. Customer information can also be used for onboarding, service delivery, support and billing. Where online payments are offered, providers such as Stripe may process payment information; we do not receive full card numbers.

We use PostHog to understand site visits and events. Session recordings, when enabled, require the appropriate consent and are configured to mask sensitive information.

With Marketing consent, Meta Pixel and Google Ads may measure visits and conversions, including inquiries or completed bookings, to evaluate and improve campaigns. We aim not to include names, emails or personal messages in measurement events.

Analytics and advertising providers may process technical data such as IP, browser, URLs, referrers, UTMs and advertising identifiers, including outside Canada. You can adjust consent through cookie settings.

This site uses necessary cookies for security, sessions, and privacy preferences. Optional analytics, session recording, and marketing technologies only run when you permit them.

You can change or withdraw your choice from the cookie settings. The Cookie policy provides additional details.

Contact messages are kept only as long as needed to answer the enquiry, manage a business relationship, or meet legal obligations.

Analytics data follows our provider configuration and is used in aggregate for site statistics.

We do not sell personal data. We work with service providers including Formspree and Telegram for inquiries, PostHog for analytics, Meta and Google for advertising, and where relevant providers of payment, hosting, email and infrastructure. Some providers may process information outside Canada subject to applicable contractual and legal safeguards.

When providing marketing, SaaS or custom software services, we may process information on behalf of business clients. Responsibilities are defined in the applicable agreement. Requests involving information controlled by a client may require their involvement.

Depending on applicable law, you may request access, correction, deletion, restriction, objection, or portability of your personal data.

To exercise a right, email informacion@arraigodigital.com. We will respond within a reasonable period.

You may also complain to your local data-protection authority if you believe your information has not been handled correctly.

We use reasonable technical and organizational safeguards against unauthorized access, loss, or alteration. No internet system is completely infallible, but we work to minimize risk.

We may update this policy when our services, tools, or legal requirements change. The current version and update date will always appear on this page.