ARRAIGO DIGITAL · INDUSTRIES
HVAC lead follow-up in Calgary
Send new inquiries to the person handling dispatch and use a separate follow-up for equipment estimates. Give no-heat calls a clear escalation path during staffed hours.
How we apply it to your trade
Log first response, quote sent and appointment booked as separate stages. Use existing CRM tools when the workflow supports them.
What we implement and review
We map who owns new leads, missed calls and open estimates. Then we connect the supported inbox or CRM, agree on reminders and handoff rules, and check which inquiries go unassigned or unanswered.
What this looks like in practice
A missed no-heat call should go to dispatch during staffed hours. A customer waiting on a replacement estimate should have an assigned owner and a due date for follow-up. Review both queues before they age out.
Explore trade-specific services
Let’s choose the first job type to grow.
Bring your priority service, current website and the areas your team can cover. In a free 20-minute call, we’ll discuss what to measure and where to start.